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Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to information we collect:

  • On our website
  • Through email, text, and other electronic communications
  • Through our marketing, advertising, and lead generation services
  • From third-party platforms and partners

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

We may collect personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Business name and details
  • Billing and payment information (processed via secure third-party providers)
  • Any other information you voluntarily provide

B. Sensitive Information

We do not intentionally collect sensitive personal information (such as Social Security numbers or health data) unless explicitly required and provided voluntarily.

C. Automatically Collected Data

We may automatically collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Operating system
  • Pages viewed, time spent, and navigation paths
  • Referring URLs and interaction data

D. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Operate and improve our website
  • Analyze traffic and user behavior
  • Deliver targeted advertisements

These may include tools such as:

  • Google Analytics
  • Google Ads tracking
  • Meta (Facebook/Instagram) Pixel
  • CRM and call-tracking integrations

You may manage cookie preferences through your browser settings or applicable consent tools.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent
  • Performance of a contract
  • Legitimate interests (e.g., improving services, marketing)
  • Legal obligations

4. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Communicate with you, including customer support
  • Process transactions and send related information
  • Send marketing and promotional materials (with opt-out rights)
  • Improve website functionality and user experience
  • Conduct analytics and performance tracking
  • Comply with legal obligations

5. Sharing and Disclosure of Information

We may share your information with:

A. Service Providers

Third-party vendors that perform services on our behalf, such as:

  • Hosting providers
  • Payment processors
  • CRM systems
  • Marketing and analytics platforms

B. Advertising Partners

We may share data with platforms like Google and Meta to deliver targeted advertising and measure campaign performance.

C. Legal Requirements

We may disclose your information:

  • To comply with applicable laws or regulations
  • In response to lawful requests (e.g., subpoenas)
  • To protect our rights, property, or safety

D. Business Transfers

In the event of a merger, sale, or acquisition, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce agreements

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be completely secure.

8. Your Privacy Rights

A. U.S. Residents (CCPA/CPRA – California)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request access to your personal data
  • Request deletion of your personal data
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information (if applicable)
  • Limit use of sensitive personal information

We do not sell personal information in the traditional sense but may share data for advertising purposes.

To exercise your rights, contact us at: chris@stonearrowmarketing.com

B. GDPR Rights (EEA Residents)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing

You may also lodge a complaint with your local data protection authority.

9. Do Not Track Signals

Our website does not currently respond to “Do Not Track” browser signals.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children.

12. International Data Transfers

If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where data protection laws may differ.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of those changes.

14. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Stone Arrow Marketing
Email: chris@stonearrowmarketing.com
Phone: 210-802-9290